Privacy Policy

1. Information We Collect

We may collect the following categories of information depending on how you interact with us:

Personal Identification Information

• Full name and your child’s name (where applicable)
• Date of birth or age group
• Email address and phone number
• Mailing or billing address
• Payment and transaction details (processed via secure payment partners)
• Government-issued identification when required for verification or compliance

Contact Information

• Names, phone numbers, and email addresses you provide
• Social media handles when you connect with us on those platforms
• Job title, résumé details, and employment history for career applications
• Company or organization name when relevant

Device Information

• IP address and general location derived from IP
• Browser type and version, time zone, and language settings
• Browser plug-ins and operating system
• Device identifiers where permitted by law

Usage Information

• Pages visited, time spent on pages, and navigation paths
• Links clicked, search queries on our site, and referral sources
• Interaction with forms, demos, and program content
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our phonics programs, demo classes, and related services
• Creating and managing your account or enrollment, and processing payments
• Communicating with you about schedules, updates, support, and administrative notices
• Personalizing your experience and recommending appropriate program levels
• Improving our website, curriculum, and customer experience through analysis and feedback
• Monitoring usage, troubleshooting, and detecting, preventing, and addressing technical or security issues
• Complying with legal obligations and enforcing our terms and policies
• Sending marketing communications where you have opted in (see Section 11)

3. Disclosure of Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf (hosting, email, analytics, payment processing, customer support), subject to confidentiality obligations
• With affiliates or group companies where permitted and for consistent service delivery
• When required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of Ninopath, our users, or others
• In connection with a merger, acquisition, reorganization, or sale of assets, with notice where required by law

4. Cookies

We use cookies and similar technologies to remember preferences, keep you signed in where applicable, measure site performance, and understand how visitors use our website. You can control cookies through your browser settings; disabling cookies may limit some features.

5. Payments

Payments are processed by third-party payment processors. We do not store full card details on our servers. Your payment information is handled according to the processor’s privacy and security policies. By making a payment, you agree to those terms as well as this policy.

6. Third-Party Services

Our website may contain links to third-party websites, tools, or services that are not operated by Ninopath. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third party you visit.

7. Sharing of Information

We do not sell your personal information. We share data only as described in this policy—for service delivery, legal compliance, security, and with your consent where required. Aggregated or de-identified data that cannot reasonably identify you may be used for analytics and reporting.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security but we work to reduce risk and respond to incidents appropriately.

9. Data Retention

We retain personal information for as long as needed to provide services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and applicable law.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict processing of your personal information, or to object to certain processing. You may also have the right to data portability or to withdraw consent where processing is consent-based. To exercise these rights, contact us using the details in Section 14.

11. Marketing Communications

If you opt in to marketing emails or messages, you may unsubscribe at any time using the link in our emails or by contacting us. Even if you opt out of marketing, we may still send transactional or service-related communications.

12. Children's Privacy

Our services are directed at parents and guardians enrolling children in educational programs. We collect information about children only with parental consent and as needed to deliver classes. We do not knowingly collect personal information from children under 13 without appropriate consent. If you believe we have collected such information improperly, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date where shown. Continued use of our services after changes constitutes acceptance of the updated policy, to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@ninopath.com
• Address: Z-1 / 203 Swaminaraya Park - 1
  B/H G.B. Shah College,
  Vasna, Ahmedabad - 380007
• Phone: +91 9924595099

15. Acceptance of This Privacy Policy

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our services.